Personal service
Frequently asked questions
A simple explanation of how Sofia Ramdy works before online payment is enabled.
How do I request a piece?
Choose size, color and quantity, add it to the bag and send the request. You will not pay at that point.
What happens next?
We review availability, timing, delivery and final price, then reply through your chosen channel.
Can I request several pieces?
Yes. The bag combines every piece and variation into one request.
Do I need an account?
No. You receive a private link for checking your request status.
Can I use WhatsApp?
Yes. We still recommend sending the website request first to avoid size, color or quantity mistakes.